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incontact.Chrissy_Christina Christina Cowell, Product Marketing Manager, inContact
Chrissy joined inContact in April 2012 as the product Marketing Manager and has been in the contact center industry for over 12 years. Previously she managed corporate quality, compliance, and reporting for one of the largest BPO’s. In her role, she created and implemented corporate processes surrounding quality and compliance, and worked with global teams to maintain governance. She also managed the collection and insurance licensing business. Previously, Christina also held a variety of roles, including account director, client servicing, consultant, and quality manager. She obtained has her Bachelor of Science in Management Marketing from Holy Family University, and also recently obtained her MBA from University of Phoenix.